Managing Quality Outcomes in Home Health and Hospice: Setting the Standards for Your Future

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With new payment models, evolving regulatory requirements, and the increasing focus on demonstrating value-based care, home health and hospice agencies must implement an efficient, data driven, Next Generation Quality Assessment/Performance Improvement (QAPI) program that integrates current and upcoming performance measures to both improve quality outcomes while maintaining financial health and showcase your value as the “go to” organization. We will provide examples of best practices, including the successful integration of key data elements into a streamlined QAPI program that focuses on key quality and performance measures, ensures regulatory compliance, facilitates prioritization for maximum results from your investment, reduces risk of financial penalties, and allows to you demonstrate value to referral partners and other stakeholders.

Speakers:

Christy joined the Simione team in 2020 as Director of Data Consulting to lead the development of solutions for data strategy, analysis and management. She has a long track record of leadership to help home health and hospice clients improve performance, drawing on her 20+ years in post-acute care to facilitate Simione’s technical, operational and sales efforts to advance data capabilities across consulting teams.

An experienced business leader and frequent national speaker in our industry, Christy previously served in senior director roles with ABILITY Network for sales strategy, market development and product management (2015-2019). She also led product strategy and client services at National Research Corporation (2010-2015), and grew in progressive roles spanning client relations, product management, data strategy, and leadership of the home health and hospice business lines at Outcome Concept Systems, Inc. (1999-2010). Christy is a highly active member of the post-acute professional community as a presenter and author on topics that include business intelligence, benchmarking, quality measurement, customer satisfaction and value-based purchasing. Christy earned a Master of Business Administration and a B.A. in political science and mathematics from the University of Washington.

Kimberly Skehan is Director of Compliance, Regulatory & Quality at Simione Healthcare Consultants with more than 30 years of clinical, management and consulting experience in home health and hospice. Kim’s home health and hospice consulting experience includes startup, survey readiness and follow-up for state licensure and Medicare certification; re-organization and re-engineering of operations; program development; education and training; clinical audit; regulatory and reimbursement issues, appeals; and program development for quality assessment, performance improvement, corporate compliance, and oversight processes. Kim is nationally recognized and highly respected by state, federal and industry leaders. She has acted as a liaison to state and federal regulatory agencies and legislators to facilitate collaboration regarding issues affecting the home care and hospice industry.

Kim currently serves as a member of the Regulatory Committee of the National Hospice & Palliative Care Organization (NHPCO) and the Education Committee for the National Association for Home Care and Hospice. She is also a member of the Connecticut Association for Healthcare at Home, where she previously served as the VP for Clinical & Regulatory Services. Kim is a certified consultant by the Accreditation Commission for Health Care (ACHC) for home health, hospice and private duty care. She also provides state and federally mandated independent nurse consultant services (INC) to oversee efforts to address survey citations and other problematic issues, educating and monitoring agency staff on the changes needed to bring their agencies into compliance with requirements.

An AHCC-accredited home care coding specialist and certified OASIS reviewer (COS-C), Kim earned her B.S. degree in nursing from Southern Connecticut State University, and her M.S. degree in nursing administration from the University of Connecticut (UCONN), where she has also served as adjunct faculty for the School of Nursing.