Upcoming Events

    • 27 Oct 2020
    • 6:00 AM - 1:00 PM (PDT)
    • Webinar
    Register

    Changes to the Medicare Hospice Regulations have occurred over the past few years and continue. Is your hospice thriving? Has your hospice adapted to budgeting for the new rates for 2021? Do you know where your agency stands in regard to PEPPER targets? Be among the elite group of hospice professionals that are current on all Hospice Medicare reimbursement related regulations. This workshop will lay a concrete foundation for hospice billers, as well as, any hospice staff that need to more effectively understand the Medicare regulations. This workshop will include field by field on Notice of Election, NOTR, claim forms and sequential billing requirements. The 2020/21 Claims Requirements will be detailed including a review of the new Routine & other levels of Hospice rates will be conducted. The workshop will detail the CMS Targeted Probe & Educate demonstration while also reviewing the regulations for face-to-face encounters and pre-claim reviews that should be conducted prior to filing claims. The workshop will conclude with analyzing the PEPPER information and how hospices can work toward improvement in their scores. If you have any part in the responsibility of reimbursement in your hospice this workshop is a must.

    At the conclusion of the webinar, participants will be able to:

    1. List the basic eligibility requirements for initiating Hospice and Billing to Medicare

    • Conduct overview of eligibility requirements for the Hospice Benefit
    • Review Benefit Periods & Eligibility
    • Review Notice of Election Details

    2. Detail criteria for line item billing Hospice Notice of Election and Claims to Medicare

    • Review line item requirements including 15-minute increments for claims
    • Review Sequential billing requirements with examples
    • NOE Exceptions
    • Physician Billing
    • Improvement in scores

    3. Detail specific Medicare regulatory issues affecting hospice reimbursement

    • Review Hospice Face-to-Face Requirements
    • Impact of the Public Health Emergency (PHE)
    • Audit Risks - CMS Targeted Probe & Educate

    4. List the Target areas for Hospice PEPPER and the use of data

    • Review criteria that lead to target scores higher than the national numbers
    • Review steps agencies should take for improvement in scores

    Presenter: Melinda Gaboury, CEO/Co-Founder, Healthcare Provider Solutions
    Melinda A. Gaboury, with more than 29 years in home care, has over 18 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews, and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.

    Registration: Registrations may not be shared between agencies – the agency’s registration covers the access of only one phone line/computer access to the webinar. Multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the additional 2 registrations. The handouts will be emailed to you to the email address you provide. Please feel free to provide an additional email address as a backup.

       HCAW Member Non-Member 
    Registration  $129 per connection  $229 per connection 

    The recording for this webinar will be made available through December 31, 2020.

    Continuing Education: 6 Nurse Contact Hours Offered
    The Association for Home and Hospice Care of North Carolina is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 

    Cancellation Fee: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    • 27 Oct 2020
    • 11:00 AM - 12:30 PM (PDT)
    • Webinar
    Registration is closed

    Turn the post-PDGM jitters into strong steps for success. Home health organizations can still make changes to ensure that clinical and financial operations make the grade. Many areas of operations - intake, clinical, coding, OASIS, and referral partners - have been impacted.

    What did we learn and how can we continue to make changes to ensure success operationally under PDGM? This session will assist you in evaluating where further adjustments to operations are needed and how to measure continued success in the PDGM model.

    Program Objectives:

    • Have an update on industry benchmarks for PDGM.
    • Best practice’s in terms of clinical and operational management of PDGM.
    • How to measure the financial success of PDGM and find opportunities.
    • How to budget and forecast for Year 2 of PDGM.

    Presenter: Robert V. Simione, CPA 
    Rob is Director of Financial Consulting at Simione Healthcare Consultants, where he focuses on building solutions to manage, analyze and operationalize data resources related to benchmarking, cost reporting, market intelligence and financial risk assessment. Prior to leading collaborative activities with a variety of information technology companies for Simione, he served more than 10 years in financial consulting, and in corporate and tax accounting.

    Registration: Payment must be made in advance of the program. Due to the expense of using the telephone/web hook-up, Webinar registrations may not be shared between agencies. Your registration covers the access of only one log in to the webinar. Handouts and related materials will be sent to you shortly before the program to the email address you provide.

       HCAW Member Non-Member 
    Registration   $125 per connection  $225 per connection

    Cancellation Policy: Refunds will be issued for those that cancel up to three (3) days prior to the program. Cancellations made less than 3 business days, or ‘no shows’ will forfeit the registration fee. Cancellations must be received in writing via e-mail.

    • 28 Oct 2020
    • 6:00 AM - 1:00 PM (PDT)
    • Webinar
    Register

    This workshop will take agencies through the current state of PDGM and move through all the aspects of home health reimbursement.

    PDGM has brought many changes to home health and PDGM is not all that reimbursement is made up of. In addition to working through the fine details of PDGM changes the workshop will also cover examples for LUPA, PEP and Outlier adjustments. There will be a discussion of Pre-Bill claim reviews and the significance of that. The impact of OASIS & Coding and medical review programs have the potential to more directly impact reimbursement than some of the other aspects of PDGM and this workshop will get you up to date on all that. Cash flow has been one of the gravest areas of concern in recent months….let us take you through the basics of cash flow projections and how best to make that work in your organization. Whether you are a biller, collector or Administrator, this workshop is just what is needed to get you up to date on all things Home Health Reimbursement.

    Program Goals: Day to Day Revenue Cycle Under PDGM

    1. Evaluate the PDGM Structure
    2. Detail the significant impact of Intake on Revenue Cycle
    3. HIPPS Code & Episode Exceptions Review
    4. LUPA, PEP & Outlier Calculations
    5. Details of Billing RAP & Final Claim
    6. OASIS & Coding Impact on Reimbursement
    7. Detail Credentialing with Managed Care & Issues surrounding getting paid
    8. Targeted Probe & Educate
    9. PEPPER Reports – monitoring and evaluating
    Presenter: Melinda Gaboury, CEO/Co-Founder, Healthcare Provider Solutions

    Melinda A. Gaboury, with more than 29 years in home care, has over 18 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews, and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.

    Registration: Registrations may not be shared between agencies – the agency’s registration covers the access of only one phone line/computer access to the webinar. Multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the additional 2 registrations. The handouts will be emailed to you to the email address you provide. Please feel free to provide an additional email address as a backup.

       HCAW Member Non-Member 
    Registration  $129 per connection  $229 per connection 


    The recording for this webinar will be made available through December 31, 2020.

    Continuing Education: 6 Nurse Contact Hours Offered
    The Association for Home and Hospice Care of North Carolina is approved as a provider of nursing continuing professional development by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 

    Cancellation Fee: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    • 29 Oct 2020
    • 12:00 PM - 1:00 PM (PDT)
    • Webinar
    Register

    Home Health and Hospice Education by BlackTree Healthcare Consulting
    "Revenue Cycle"

    BlackTree is giving back to home health and hospice agencies whose state associations are members of the Council of State Home Care and Hospice Association! Their consultants are offering their expertise in the form of webinars. 

    Presenter: Brian Harris

    Objectives:

    • Home health/hospice revenue cycle overview
    • Billing and Finance 101

    Contact Hours: 1.0 Nurse Contact Hour for live webinar only.

    Registration: Registration fees are based on one phone/webinar connection; multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the 2 additional registrations. Following each webinar, you will receive a recording via link. The recordings will be accessible through December 31, 2020.

       HCAW Member Non-Member 
     Individual Webinar  $59 per connection  $159 per connection
     All 5 Webinars*  $200 per connection n/a 

    *Sign up for all 5 webinars and receive a discounted rate!
    • OASIS/Outcomes - October 21
    • Revenue Cyle - October 29
    • Case Management Home Health - November 3
    • Case Management Hospice - November 10
    • Wound Care at End-of-Life - November 17

    Cancellation Policy: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    Download Flyer

    • 03 Nov 2020
    • 12:00 PM - 1:00 PM (PST)
    • Webinar
    Register

    Home Health and Hospice Education by BlackTree Healthcare Consulting
    "Case Management Home Health"

    BlackTree is giving back to home health and hospice agencies whose state associations are members of the Council of State Home Care and Hospice Association! Their consultants are offering their expertise in the form of webinars. 

    Presenter: Charlie Breznicky

    Objectives:

    • Care Team Members
    • Case Management Process
    • Areas of Focus
      • Communication
      • Visit Utilization
      • LUPA management

    Contact Hours: 1.0 Nurse Contact Hour for live webinar only.

    Registration: Registration fees are based on one phone/webinar connection; multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the 2 additional registrations. Following each webinar, you will receive a recording via link. The recordings will be accessible through December 31, 2020.

       HCAW Member Non-Member 
     Individual Webinar  $59 per connection  $159 per connection
     All 5 Webinars*  $200 per connection n/a 

    *Sign up for all 5 webinars and receive a discounted rate!
    • OASIS/Outcomes - October 21
    • Revenue Cyle - October 29
    • Case Management Home Health - November 3
    • Case Management Hospice - November 10
    • Wound Care at End-of-Life - November 17

    Cancellation Policy: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    Download Flyer

    • 10 Nov 2020
    • 12:00 PM - 1:00 PM (PST)
    • Webinar
    Register

    Home Health and Hospice Education by BlackTree Healthcare Consulting
    "Case Management Hospice"

    BlackTree is giving back to home health and hospice agencies whose state associations are members of the Council of State Home Care and Hospice Association! Their consultants are offering their expertise in the form of webinars. 

    Presenter: Maureen Kelleher

    Objectives:

    • Interdisciplinary Communication/Collaboration
    • POC development and updates

    Contact Hours: 1.0 Nurse Contact Hour for live webinar only.

    Registration: Registration fees are based on one phone/webinar connection; multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the 2 additional registrations. Following each webinar, you will receive a recording via link. The recordings will be accessible through December 31, 2020.

       HCAW Member Non-Member 
     Individual Webinar  $59 per connection  $159 per connection
     All 5 Webinars*  $200 per connection n/a 

    *Sign up for all 5 webinars and receive a discounted rate!
    • OASIS/Outcomes - October 21
    • Revenue Cyle - October 29
    • Case Management Home Health - November 3
    • Case Management Hospice - November 10
    • Wound Care at End-of-Life - November 17

    Cancellation Policy: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    Download Flyer

    • 17 Nov 2020
    • 12:00 PM - 1:00 PM (PST)
    • Webinar
    Register

    Home Health and Hospice Education by BlackTree Healthcare Consulting
    "Wound Care at End-of-Life"

    BlackTree is giving back to home health and hospice agencies whose state associations are members of the Council of State Home Care and Hospice Association! Their consultants are offering their expertise in the form of webinars. 

    Presenter: Maureen Kelleher

    Objectives:

    • Comfort vs Cure
    • Nutrition Status
    • Treatment options

    Contact Hours: 1.0 Nurse Contact Hour for live webinar only.

    Registration: Registration fees are based on one phone/webinar connection; multiple site participation for your agency will require a separate registration fee for each connection. Please note: if your agency has sent in 1 registration but 3 people from your agency register through the GTW link, your agency will be invoiced for the 2 additional registrations. Following each webinar, you will receive a recording via link. The recordings will be accessible through December 31, 2020.

       HCAW Member Non-Member 
     Individual Webinar  $59 per connection  $159 per connection
     All 5 Webinars*  $200 per connection n/a 

    *Sign up for all 5 webinars and receive a discounted rate!
    • OASIS/Outcomes - October 21
    • Revenue Cyle - October 29
    • Case Management Home Health - November 3
    • Case Management Hospice - November 10
    • Wound Care at End-of-Life - November 17

    Cancellation Policy: Fees will be refunded only if written cancellation is received by HCAW two weeks prior to the workshop and no refunds after the registration link is sent to your agency. In the event of a written cancellation, HCAW will retain $30 of the initial fee to cover administrative overhead.

    Download Flyer

    • 18 Nov 2020
    • 6:30 AM - 9:30 AM (PST)
    • Webinar
    Register

    Ensure Your Agency's Success: Dynamic Leadership, Strong Culture and a Proactive Approach to Recruiting and Retaining Staff

    Internal communication is one of the biggest influences on employee engagement.

    Have your whole team participate to identify intrinsic values, motivations, self-esteem, sources of dignity and worthiness, causes of stress, communication styles, listening styles, non-verbal responses, language patterns, social skills, learning styles, environmental motivators, cultural appeal, negative mental states, relationship orientation and ethical behaviors. Eric & Laura will bring True Colors to life and help teams improve communication in a fun way!

    Program Objectives:

    • Identify what type of leader you are with The True Colors® assessment and improve interpersonal relationships and leadership abilities.
    • Understand tips and techniques to help develop your staff into the next generation of leaders within your organization, including driving employee engagement.
    • Demonstrate best practices and learn the 4 keys to retain the staff you have and be the employer of choice.
    • Discuss how to plan for the workforce of the future as our industry transitions, including the generational transition that is taking place right now.

    Presenters:
    Eric Scharber, Principal, Exact Recruiting, A Simione Talent Solution
    Laura Wilson, RN, BSN, COS-C, Director, Operations Consulting, Simione Healthcare Consultants

    Registration:
    Registrations may not be shared between employees –registration covers the True Colors assessment and access to the webinar. Multiple employee participation for your agency will require a separate registration fee for each person. Only those that have registered and paid for the assessment will receive the link to the assessment. The assessment must be completed by Sunday, November 8, 2020. Handouts, evaluation forms, sign-in sheets and related materials will be sent to you shortly before the program to the email address you provide. Please feel free to provide an additional email address as a backup.

      HCAW Member Non-Member 
    Registration
    includes recording
     $75 per connection
    a $125 value!
     $175 per connection

    You will be sent the recording link following the presentation and it will be available for 2 weeks following the webinar. The webinar format allows a concise and low-cost format plus the additional bonus of having access to the materials for 2 weeks and provides additional flexibility to ensure you have an opportunity to access the information.

    Continuing Education:
    Minnesota HomeCare Association is approved as a provider of Continuing Education Credits by the Minnesota State Board of Nursing. This course offering is approved for 3.0 contact hours. It is the responsibility of the participant to assure that this program meets the licensing and continuing education requirements of their state board and to retain the required documents in his/her personal file. Attendees must participate in the entire presentation in order for contact hours to be awarded – partial credit will not be available. To apply for nursing contact hours, within one week following webinar participation, a completed sign-in sheet and evaluations from each individual must be returned to MHCA. Certificates will then be issued by e-mail

    Cancellation Policy:

    Cancellations must be in writing and received by HCAW on or before Tuesday, November 3, 2020 to receive a refund less a $25 cancellation fee (per registration). No refunds for cancellations made after the cancellation deadline or for no-shows.
    • 19 Nov 2020
    • 6:00 AM (PST)
    • 20 Nov 2020
    • 1:30 PM (PST)
    • Webinar
    Register

    This course, designed for nurses preparing to take the certification exam for hospice and palliative nurses. However, if you are already certified you can use this class as part of your continuing education requirement. The program is additionally intended to benefit any nurse working in hospice, home health, oncology or other settings who are caring for patients with end stage disease processes.

    The Hospice and Palliative Nurses Association offers a “Clinical Review for The Generalist Hospice and Palliative Nurse” as a means of preparing the practitioner for certification. Nurses who participate in this 2-day review can expect a general presentation of the course material via multi-media tools, handouts and lectures, as well as individual and group exercises to reinforce the information.

    The goal of this presentation is to promote and review the special knowledge of hospice nursing care as well as disease progression. Regulatory aspects of the Medicare benefit are also included. The material is presented congruently with the study guide for the generalist hospice and palliative nurse. To be eligible for the exam, an applicant must hold a current registered nursing license, and it is recommended that candidates have at least 2 years of experience in hospice and palliative nursing practice.

    Program Objectives:

    • Describe methods of establishing care goals for hospice and palliative care settings.
    • Define the components of treatment decisions.
    • State the principles of effective pain management.
    • Identify the components of a thorough pain assessment.
    • Define common symptoms present at the end of life.
    • Describe pharmacological and non-pharmacological interventions for common symptoms that can be included in the plan of care at the end of life.
    • Discuss the management of dying, grief and bereavement in any care setting.
    • Describe examples of self-determined needs in end of life care.

    Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA, CEHCH
    Kathy is the hospice regulatory director for the Ohio Council for Home Care and Hospice. She is a registered nurse with more than 23 years of experience in hospice. She served as a corporate division director with a demonstrated history of improvement in quality scores. She has expertise in hospice and hospital environments. Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

    RegistrationA registration may not be split between individuals. Registrations will not be accepted without payment in full. Fees must be paid in full in order to participate.

       HCAW Member Non-Member 
    1st Attendee  $199 $299 
    Each Additional Attendee  $179 $279 

    Exam Registration: The certification examination for hospice and palliative nurses is computer based, offered at various times throughout the year. For more information and for an exam application, contact the National Board for Certification of Hospice & Palliative Nurses (http://hpcc.advancingexpertcare.org).

    Continuing EducationAttendance for the entire program is required to earn Contact Hours. A copy of the completed Continuing Education Certificate must also be submitted. This program will provide 11 contact hours to RNs and LPNs.

    Ohio Council for Home Care and Hospice is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91)

    Cancellation Policy: If you cancel your registration prior to five business days before the program, you will receive a refund less a 25% administrative fee. All cancellations must be made in writing. No refunds for cancellations or exchanges within four business days from the date of the program. If due to unforeseen circumstances OCHCH must cancel this event, you will receive a full refund.

    • 08 Dec 2020
    • (PST)
    • 16 Dec 2020
    • (PST)
    • 4 sessions
    • Webinar
    Register

    This coding seminar is for those who have coding experience in ICD-10 code sets and desire a refresher course on guidelines and conventions. Attendees will review the coding “rules” and learn how to apply them to commonly coded disease processes such as diabetes, cardiopulmonary diseases, wounds, neoplasms, GI/GU disorders, musculoskeletal disorders, strokes, fractures, as well as aftercare and status codes.

    Another Coding season began on October 1, 2020. As always there are new deleted and revised ICD-10 codes. Accurate coding plays an intricate part in reimbursement and accuracy in home health. There are almost 70,000 codes and while a coder will probably never use most of these, it is important to know the code categories and the applicable guidelines for each category. Join Jennifer Warfield, BSN, HCS-D, COS-C as she presents very hands-on information on coding guidelines specific to home health and walks attendees through scenarios designed to assist the coder in making the correct code selection and apply the applicable rules. Make sure you have an up-to-date coding manual for practice sessions.

    ICD-10 Coding to meet PDGM requirements is challenging as errors will affect acceptance of claims and ultimately reimbursement. Home Health Agencies and many clinicians lack training, knowledge and skills to be a proficient coder. The following objectives will be covered over 4 sessions. This is an intermediate level course that will involve practice scenarios.

    Objectives:

    1. Identify and list noteworthy or changed codes, conventions and guidelines for 2021.
    2. Recognize acceptable PDGM primary diagnosis codes.
    3. Discuss and practice coding chronic conditions: Diabetes, Neoplasm, Cardiac and Respiratory diagnoses.
    4. Discuss and practice coding mental and nervous conditions, GU, and GU diagnoses, signs and symptoms.
    5. Discuss and practice coding T codes, S codes and Z codes.
    Presenter:

     Jennifer Warfield, BSN, HCS-D, COS-C
    As a well-known homecare coding and OASIS specialist with extensive nursing experience, Jennifer is an informational ally for hundreds of home health agencies across the country. Her passion for being an educational resource keeps her travelling to conduct training sessions and speaking engagements at numerous homecare conferences on important industry topics, including coding, OASIS and documentation.

    Materials:
    Attendees will be required to have a 2021 ICD-10-CM coding manual, as interactive coding scenarios will be an integral part of the learning experience. Code books will not be provided or sold by MHCAor HCAW, and should be purchased ahead of time from a reputable source.

    Registration:
    Registrations may not be shared between employees –registration includes one phone line/computer access to the webinar. Multiple employee participation for your agency will require a separate registration fee for each person. Handouts, evaluation forms, sign-in sheets and related materials will be sent to you shortly before the program to the email address you provide. Please feel free to provide an additional email address as a backup.

      HCAW Members Non-Members 
    Early Bird Rate
    ends (11/10/2020)
     $199 per connection $299 per connection 
    Standard Rate $225 per connection $325 per connection 

    Registration deadline: December 1, 2020

    You will be sent the recording link following the presentation and it will be available for 2 weeks following the webinar. The webinar format allows a concise and low-cost format plus the additional bonus of having access to the materials for 2 weeks and provides additional flexibility to ensure you have an opportunity to access the information.

    Continuing Education:
    Minnesota HomeCare Association is approved as a provider of Continuing Education Credits by the Minnesota State Board of Nursing. This course offering is approved for 8.0 contact hours. It is the responsibility of the participant to assure that this program meets the licensing and continuing education requirements of their state board and to retain the required documents in his/her personal file. Attendees must participate in the entire presentation in order for contact hours to be awarded – partial credit will not be available. To apply for nursing contact hours, within one week following webinar participation, a completed sign-in sheet and evaluations from each individual must be returned to MHCA. Certificates will then be issued by e-mail. Application is being made for HCS-D BMSC CEUs.

    Cancellation Policy: 
    Cancellations must be in writing and received by HCAW on or before Tuesday, December 1, 2020 to receive a refund less a $25 cancellation fee (per registration). No refunds for cancellations made after the cancellation deadline or for no-shows.

    • 08 Dec 2020
    • 11:00 AM - 12:30 PM (PST)
    • Webinar
    Register

    This program is for both frontline and leadership staff and how they can effectively engage self care strategies regardless of their level within their organization. Being mentally tough means individuals are equipped to do what needs to be done regardless of how they feel or even if they like it. Pam and Vik will explore the 3 Attributes of being mentally tough and provide participants with a practice framework for adopting new behaviors.

    Speakers:
    Pamela J. Green is a culture, conflict resolution and coaching expert with more than 30 years of experience in leadership and executive leadership. She spent most of her career working in non-profit organizations leading human resources and other business functions.

    Vikram (“Vik”) Kapoor
    is a certified coach (PCC), trainer, and facilitator with deep expertise in multicultural communication, intergenerational collaboration, and psychological safety on teams. 

    Registration: Payment must be made in advance of the program. Due to the expense of using the telephone/web hook-up, webinar registrations may not be shared between agencies. Your registration covers the access of only one log in to the webinar. Handouts and related materials will be sent to you shortly before the program to the email address you provide.

      HCAW Member Non-Member 
    1st Attendee $139/connection  $239/connection 
    Each Additional Attendee  $99/connection  $199/connection 

    Cancellation Policy: Refunds will be issued for those that cancel up to three (3) days prior to the program. Cancellations made less than 3 business days, or ‘no shows’ will forfeit the registration fee. Cancellations must be received in writing via e-mail.

Past events

21 Oct 2020 BlackTree Webinar Series: OASIS/Outcomes
19 Oct 2020 NAHC 2020 Home Care and Hospice Conference and Expo
13 Oct 2020 BlackTree Webinar Series: Pain Management at End-of-Life
06 Oct 2020 BlackTree Webinar Series: PDGM
10 Sep 2020 The Aide's Role in Caring for Patients During a Pandemic
27 Aug 2020 Hospice Election Statement Changes and Addendum Effective October 2020... Are You Ready?
25 Aug 2020 A Guided Tour to Palliative Care Training Resources
13 Aug 2020 The Aide's Role in Nutrition and Hydration
13 Aug 2020 WellSky Home Health and Hospice in the Northwest: How Providers Can Succeed in a Time of Challenge
29 Apr 2020 *FREE* NAHC COVID-19 Home Care & Hospice Town Hall Series
29 Apr 2020 NAHC PDGM Summit Registration
23 Apr 2020 HIPPA 2-Part Webinar Series
23 Apr 2020 *FREE* Littler Legislative Update, Litigation Armoring, and Recommended Operational Guidelines for the Home Care Industry
22 Apr 2020 *FREE* NAHC COVID-19 Home Care & Hospice Town Hall Series
22 Apr 2020 PDGM Outcomes: Initial Returns From Value Programming
16 Apr 2020 *FREE* NAHC The FY2021 Proposed Hospice Payment Rule and Update on Hospice COVID-19 Flexibilities
16 Apr 2020 *FREE* Littler COVID-19 Legislative Update and Recommended Operational Guidelines for the Home Care Industry
15 Apr 2020 *FREE* NAHC COVID-19 Home Care & Hospice Town Hall Series
10 Apr 2020 *FREE* Honoring Choices Pacific Northwest COVID-19 Webinar Series
09 Apr 2020 *FREE* Littler Home Care Industry Update RE: COVID-19 Pandemic, FFCRA, CARES and the Unemployment Dilemma
08 Apr 2020 *FREE* NAHC COVID-19 Home Care & Hospice Town Hall Series
07 Apr 2020 *FREE* RELIAS Webinar: Actions Home Health Clinicians Can Take to Prevent the Spread of COVID-19
02 Apr 2020 *FREE* AICPA Coronavirus/COVID-19: Business planning and impacts
01 Apr 2020 *FREE* NAHC COVID-19 Home Care & Hospice Town Hall Series
01 Apr 2020 HCAW Annual Awards Nomination Form
30 Mar 2020 *FREE* AWB COVID-19 Employer Resources Webinar Series
30 Mar 2020 *FREE* ANA Be Confident Protecting Yourself and Providing the Best Care to Your Patients
27 Mar 2020 NAHC COVID-19: Infection Prevention and Control Strategies
25 Mar 2020 NAHC How Hospice Providers are Preparing Inpatient Units for COVID-19
12 Mar 2020 3-Part ICD-10 Coding Webinar Series
05 Mar 2020 PDGM Impact on Therapy Practice
26 Feb 2020 Compliant Data Security
20 Feb 2020 No More Face-to-Face Denials
11 Feb 2020 Home Health Regulations Your Staff Absolutely Needs to Know
28 Jan 2020 HCAW In-Home Services Day
23 Jan 2020 *FREE* NAHC Private Duty: Current Trends in Regulatory & Legal Issues: An Update on Private Duty — Jan ‘20
23 Jan 2020 *FREE* NAHC Private Duty Current Trends in Regulatory & Legal Issues: 2019 Year in Review and 2020 Predictions in Home Care
08 Jan 2020 *FREE* CMS Home Health, Hospice & DME Open Door Forum
18 Dec 2019 *FREE* HHFMA Call with the Experts-PDGM
12 Dec 2019 The Aide’s Role in Maintaining Client Dignity
11 Dec 2019 *FREE* NAHC Webinar: A Guide to the NAHC PDGM Physician Toolkit
05 Dec 2019 *FREE* CMS MLN - Ground Ambulance Organizations: Data Collection System Call
02 Dec 2019 PDGM Billing: 4-Part Webinar Series
21 Nov 2019 PDGM Clinical Episode Management
21 Nov 2019 Coding for Therapy in PDGM
19 Nov 2019 PDGM Impact of OASIS M1800 Items and Bonus OASIS D1 Changes
14 Nov 2019 The Aide’s Role in Alzheimer’s & Dementia
14 Nov 2019 *FREE* CMS MLN - Clinical Diagnostic Laboratory Test Payment System: Data Reporting Call
14 Nov 2019 *FREE* Success with the HQRP: Putting the Pieces Together to Meet Compliance
14 Nov 2019 A Hospital Perspective to the Home Health Value Proposition
12 Nov 2019 *FREE* CMS MLN - Opioid Treatment Programs: Enrolling in Medicare Call
07 Nov 2019 Recruit, Retain and Empower! How to Build and Keep an Elite Workforce
06 Nov 2019 *FREE* NAHC Medicare Home Health Final Rule 2020
29 Oct 2019 Transitioning to PDGM: Re-think and Re-engineer your agency for PDGM
24 Oct 2019 *FREE* Private Duty Current Trends in Regulatory & Legal Issues: Drug Testing in the Workplace: The Dos, The Don’ts, and The Maybes
23 Oct 2019 *FREE* The Next Steps to Improving Home Health Care for Children with Medical Complexity
13 Oct 2019 NAHC Home Care & Hospice Conference & Expo
12 Oct 2019 PNW Networking Happy Hour
02 Oct 2019 Quality and Compliance 4-Part Webinar Series
30 Sep 2019 Hospice Billing Series
26 Sep 2019 NAHC PDGM: Billing In Depth
12 Sep 2019 The Aide’s Role in Advance Directives & Patient Rights
12 Sep 2019 NAHC PDGM: Coding In Depth
12 Sep 2019 CMS Practical Application of Telehealth/Telemonitoring in Home Health
11 Sep 2019 Coding Update for FY 2020
10 Sep 2019 Critical Conversations in LBGTQ & End of Life Care
29 Aug 2019 CMS Annual TPS & Payment Adjustment Report – Reflecting on Performance Years 1-3s
22 Aug 2019 Hospice Coding – New and Changed ICD-10 CM Codes Effective 10/01/2019
21 Aug 2019 ICD-10 CM Code Updates
20 Aug 2019 Decisional Capacity: How to Determine Who Can Decide What
15 Aug 2019 NAHC PDGM: Electronic Medical Record Readiness
13 Aug 2019 Beginner Coders Series
08 Aug 2019 The Aide’s Role in Nutrition & Hydration
08 Aug 2019 Hospice Coding Webinar Series
06 Aug 2019 PDGM: 4-Part Preparedness Series
25 Jul 2019 CMS Review of New and Updated HHVBP Resources
24 Jul 2019 CMS Primary Care First Seriously Ill Population Webinar
11 Jul 2019 The Aide’s Role in Client Centered Care
11 Jul 2019 NAHC PDGM Clinical Management – Part I & II
10 Jul 2019 CMS Primary Care First Seriously Ill Population Webinar
27 Jun 2019 CMS Patient/Family Centered Approaches to Enhance Assessment, Goal Setting, and Improve Patient Engagement
20 Jun 2019 HHQI Cardiovascular Health Improvement Initiative Update
18 Jun 2019 PDGM and the Role of the Clinical Manager: Do You Really Know How to Manage?
13 Jun 2019 The Aide's Role in Understanding CVA's
13 Jun 2019 CMS How to Conduct Workforce Model Needs Assessment
03 Jun 2019 OASIS D: Blueprint for OASIS Accuracy
23 May 2019 CMS Interdisciplinary Care Teams to Improve Home Health Care Delivery Part 2
15 May 2019 The Art of Creating and Facilitating Grief Groups
09 May 2019 The Aide's Role in Understanding Legal Issues for the Nurse Assistant
02 May 2019 NAHC: PDGM Practical Overview
02 May 2019 HCAW Annual Awards Nominations
30 Apr 2019 HCAW 2019 Annual Conference Exhibitor Registration
30 Apr 2019 HCAW 2019 Annual Conference
25 Apr 2019 Interdisciplinary Care Teams to Improve Home Health Care Delivery Part 1
25 Apr 2019 The Hospice PEPPER Report
18 Apr 2019 Lessons Learned from Value-Based Purchasing
11 Apr 2019 CMS Data and Tools to Identify Opportunities to Reduce ACH/ED Use
11 Apr 2019 Clinical Documentation Improvement (CDI)
08 Apr 2019 WCEI Skin and Wound Care Management Course
04 Apr 2019 *FREE* An Overview of PDGM: Preparing for 2020
28 Mar 2019 CMS Bridging the Care Transitions Gap between Hospital and Home through Physician – Home Health Clinician Communication
27 Mar 2019 *FREE* Fazzi PDGM Readiness Webinar Clinical Groupings, Case Management and LUPAs
26 Mar 2019 What Have We Learned About Emergency Preparedness?
21 Mar 2019 Top 5 Survey Deficiencies & How to Avoid Them: Assessment and Care Planning
20 Mar 2019 Medication Appropriateness, Management & Safety - Part 4
19 Mar 2019 Progress Through People: Planning for and Managing Times of Transition
19 Mar 2019 The IRS Is Issuing New ACA Penalties To Home Health & Hospice Agencies
19 Mar 2019 The IRS Is Issuing New ACA Penalties To Home Health & Hospice Agencies
14 Mar 2019 The Aide’s Role in Infection Prevention & Control
14 Mar 2019 CMS Increasing Patient Function: Linkages to the Two New HHVBP Model Measures in Self-Care and Mobility
13 Mar 2019 Using Data to Move Performance Improvement
12 Mar 2019 The HHA Medicare Cost Report: Compliance, Rate Setting, Benchmarking and What’s New for 2019
06 Mar 2019 CASPER is a Friendly Ghost! Understanding how to run and interpret CASPER reports
27 Feb 2019 *Free* Fazzi Associates PDGM Readiness Webinar Reminder: Referrals and Intake
26 Feb 2019 Co-managing Addiction and Serious Illness
25 Feb 2019 Fazzi Associates Certified OASIS Quality Specialist (COQS) Training
20 Feb 2019 OASIS-D: Checkpoint
14 Feb 2019 The Aide’s Role in Caring for Non-Surgical Orthopedic Patients
12 Feb 2019 CMS Home Health Patient-Driven Groupings Model Call
12 Feb 2019 Functional Assessment & Treatment of COPD Patients: A Primer for Home Care Field Staff
07 Feb 2019 Inservice Program on Marketing
06 Feb 2019 Home Health Disease Management - 4-Part Webinar Series
06 Feb 2019 NAHC PDGM National Summit
06 Feb 2019 HCAW In-Home Services Legislative Day
05 Feb 2019 NAHC: Mastering Management and Calculation of the Hospice Aggregate CAP— What Every Hospice Provider Should Know
30 Jan 2019 Medication Appropriateness, Management & Safety - Part 3
30 Jan 2019 *FREE* Fazzi Associates: Hospice SIA and Best Practices for Quality End of Life Care
29 Jan 2019 NAHC: Getting Onboard with Alternative Payment Models
17 Jan 2019 HHQI Lower-Literacy Approaches: Working with People with Dementia
17 Jan 2019 New for Private Duty Providers: Hot Topics in Labor Law with Bill Dombi and Angelo Spinola Part IV
10 Jan 2019 The Aide’s Role in Ethical Issues Facing Nursing Assistants
10 Jan 2019 2019 WA State of Reform Health Policy Conference
03 Jan 2019 Under the Wire: OASIS D Training
17 Dec 2018 *FREE* Clinical Practice Guidelines for Quality Palliative Care, 4th edition
13 Dec 2018 The Aide’s Role in Post-Traumatic Stress Disorder (PTSD)
13 Dec 2018 *FREE* The Story of Air Quality & Cardiovascular Health
12 Dec 2018 Home Health Targeted Probe and Educate and PEPPER Reports
11 Dec 2018 OASIS D - Define, Detail, Discover - 2 Part Webinar Series
05 Dec 2018 Medication Appropriateness, Management & Safety - Part 2
05 Dec 2018 *FREE* Being Seriously Ill in the U.S.: Financial and Health Care Impacts
05 Dec 2018 HR Leadership Series - Part 3: Resolving Conflict in the Workplace
27 Nov 2018 HR Leadership Series - Part 2: Developing Policies & People Skills
19 Nov 2018 Value-Based Purchasing: What's New for 2019?
14 Nov 2018 What Every Case Manager Needs to Know About Revenue Cycle
13 Nov 2018 HCAW Fall Conference Sponsor Program
13 Nov 2018 Fall Conference: Regulatory Updates for Home Health, Palliative Care & Hospice
08 Nov 2018 The Aide's Role in Managing Stress in the Workplace
08 Nov 2018 NAHC Webinar: The CY 2019 Medicare Home Health Final Rule
07 Nov 2018 Improving the Accuracy of Hospice Cost Reporting: The What and The Why of Recent Changes and New Level I Edits
01 Nov 2018 Medicare Compliance: Getting Your Ducks in a Row this Fall - Part 2
23 Oct 2018 Final Home Health Conditions of Participation Interpretive Guidelines
18 Oct 2018 New for Private Duty Providers: Hot Topics in Labor Law with Bill Dombi and Angelo Spinola Part III
18 Oct 2018 Medicare Compliance: Getting Your Ducks in a Row this Fall - 2 Part Webinar Series
11 Oct 2018 The Aide’s Role in HIPAA and Confidentiality
19 Sep 2018 Medication Appropriateness, Management & Safety 4-Part Webinar Series
18 Sep 2018 Coding Update FY 2019 Understand & Apply Changes
13 Sep 2018 The Aide's Role in Quality Improvement in Home Care
29 Aug 2018 QAPI - Ready or Not!
14 Aug 2018 New and Changed ICD-10-CM Codes Effective 10/1/2018
09 Aug 2018 The Aide’s Role in Caring for Older Adults in Home Care
24 Jul 2018 Hospice Provider and Medicare Part D Walk-through
13 Jul 2018 NAHC Webinar on New CMS Proposed Home Health Rule
12 Jul 2018 New for Private Duty Providers: Hot Topics in Labor Law with Bill Dombi and Angelo Spinola Part II
26 Jun 2018 What it Takes to Be the Best Case Manager
18 Jun 2018 Blueprint for Oasis Accuracy Workshop
31 May 2018 Surveys Under the New Conditions of Participation
01 May 2018 OASIS D Snapshot
24 Apr 2018 2018 HCAW Annual Conference
13 Mar 2018 Working Together: Impact of New Nursing Facility Rules on Hospice Providers
28 Feb 2018 Ethical Existential and/or Spiritual Care for Persons of All Faiths and Ideologies: What All Disciplines Can Do
21 Feb 2018 Integrated Care Management (ICM) Competencies Trainer Course
15 Feb 2018 Beyond HIPAA Training: The ABC’s of HIPAA Compliance
13 Feb 2018 Basics of QAPI in the New Home Health CoPs!
09 Feb 2018 2018 Annual Conference Exhibitor Registration
07 Feb 2018 Hospice ADRs
23 Jan 2018 Why Staff Leave & How to Keep/Attract Them
18 Jan 2018 Violence in Home Health Care: Protecting Your Workforce
16 Jan 2018 2018 HCAW Annual Awards Nominations
09 Jan 2018 2018 HH Conditions of Participation Interpretive Guide Webinar Series
12 Dec 2017 The Reformed Conditions of Participation (CoPs) – Are We Ready for Interdisciplinary Care
14 Nov 2017 Do You PEPPER? You Should!
01 Nov 2017 From Frailty to Functionality: Evidence-based Rehabilitation Strategies for Deconditioned Patients
30 Oct 2017 Request for Proposals - 2018 HCAW Annual Conference Presentations
05 Oct 2017 HIPAA Series: Risk Assessment & Annual Training
21 Sep 2017 Care Redesign: Value Beyond the Visit - 2 part webinar series
19 Sep 2017 The Missing Link in Wound Care: Wheelchair Seating and Positioning misconceptions in wound care
11 Sep 2017 Final Rule Home Health Conditions of Participation
07 Sep 2017 Communication in the Hospice World
31 Aug 2017 2018 Proposed Home Health Payment Rule & Home Health Groupings Model
29 Aug 2017 Primary Pediatric Palliative Care Webinar
17 Aug 2017 The Final FY2018 Hospice Rule: A Comprehensive Review of Payment and HQRP Updates Plus Discussion of Comments Webinar
15 Aug 2017 Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
07 Jun 2017 Blueprint for Oasis Accuracy Workshop
01 Jun 2017 Webinar Series: Emergency Preparedness Requirements for Medicare and Medicaid-Participating Home Health and Hospice Providers
16 May 2017 Peristomal Skin Complications Webinar
25 Apr 2017 2017 HCAW Annual Conference
12 Apr 2017 Outcomes, OASIS and Your Agency Star Ratings Webinar
22 Mar 2017 Live Discharges: Getting It Right! Webinar
01 Feb 2017 2017 HCAW Annual Awards Nominations
27 Jan 2017 Rural Home Health Provider Conference Tuition Scholarship
26 Jan 2017 "Hospice Billing" 3-Part Webinar Series
19 Jan 2017 "Is Your Scheduler 2017 Ready?" Webinar
18 Jan 2017 Disaster Preparedness Regulations- recorded webcast
12 Jan 2017 Who Can Sleep Tight…When Bed Bugs Bite!
14 Dec 2016 WCEI LIVE WEBINAR: TREATING CHRONIC DIABETIC WOUNDS
13 Dec 2016 Confidently Auditing Therapy Documentation: A Primer for Quality Assurance, Performance Improvement & Clinician Proficiency Webinar
10 Nov 2016 The Aide’s Role in Patient Centered Care Webinar
09 Nov 2016 “Transition to Practice” For New Graduates to Home Health Webinar
27 Oct 2016 "Assessing and Managing Suicide Risk (AMSR)" Class
17 Oct 2016 WCEI Skin & Wound Management Course
11 Oct 2016 The Most Important Conversation We’re Not Having – Advance Care Planning Webinar
06 Oct 2016 Oral Health for Caregivers: Training of Trainers Workshops
16 Sep 2016 Presentation RFP for the 2017 HCAW Annual Conference
08 Sep 2016 Introduction to Community Paramedicine Webinar
01 Sep 2016 2016 HIPAA – Texting and Emailing Guidelines Webinar
17 Aug 2016 Wound Care Documentation Webinar
21 Jul 2016 How Fast Can You Run & How High Can You Jump? The 2017 HH Payment Hurdles!! Webinar
19 Jul 2016 ICD-10-Coding Updates & Clarifications Webinar
19 Jul 2016 Maintenance Therapy: Effective Operationalizing of the Regulations
08 Jun 2016 Blueprint for Oasis Accuracy
19 Apr 2016 2016 HCAW Annual Conference

Certificates of Completion

Missing or need an electronic copy of your certificate from one of HCAW's events? We've got you covered! Now, you can find your certificate of completion online. Click any of the below events and select your name to save your certificate.

Ongoing Education

Looking for more education opportunities?  We offer several different ways for you to learn more, advance your career, and earn credits - all from the comfort of your office or home!

RCTCLearn.net Online University - members only benefit
To address the diverse education and training needs of today's technology-driven workplace, HCAW has partnered with the Rochester Community and Technical College, Center for Business and Work Force Education to bring you RCTCLEARN.NET, a comprehensive program of internet-based (online) courses. RCTCLEARN.NET is the leader in Internet based training for Home Health Care and Hospice.

Wound Care Education Institute - members only benefit
WCEI is an educational center of excellence supporting 30k+ clinical professionals in all care settings. National Alliance of Wound Care and Ostomy (NAWCO®) is the national accrediting board for the prestigious Wound Care Certification (WCC®), Diabetic Wound Certification (DWC®) and Ostomy Management Specialist® (OMS) board certifications. NAWCO is the largest and fastest growing group of multidisciplinary wound care certified professionals in the United States.

HHQI University
The Home Health Quality Improvement National Campaign (HHQI) now offers free online learning courses through HHQI University. These educational courses are evidence-based and focus on improving patient outcomes and quality improvement. All courses are free and accessible to everyone who is registered with HHQI.

Infection Prevention Control Toolkit
The Great Plains Quality Innovation Network's (QIN) toolkit contains resources and best practices to help reduce Acute Care Hospitalization (ACH) or Embergency Department (ED) visits related to wound, urinary tract and respiratory infections. The toolkit was developed to meet a gap in infection prevention resources for home health agencies, but can be utilized in all care settings.

Fazzi Associates - limited time offer
To help all agencies impacted by recent disasters and to prepare for others to come, Fazzi Associates are extending complimentary access to their newly developed Emergency Preparedness Training Series for Home Health and Hospice Aides. It’s a small gesture, but one they hope will be valuable to all agencies and their patients.

Contact Us
2311 N 45th St, #337
Seattle, WA 98103
P: (425) 775-8120 | F: (206) 693-4367
info@hcaw.org | www.hcaw.org

Follow Us 

  

Powered by Wild Apricot Membership Software