At 5pm, March 23, 2020, Maryland Governor Larry Hogan officially closed all non-essential businesses (https://governor.maryland.gov/2020/03/23/governor-hogan-announces-closure-of-all-non-essential-businesses-175-million-relief-package-for-workers-and-small-businesses-affected-by-covid-19/). Prometric, located in Baltimore, Maryland, was forced to temporarily close its call center and customer service team (which processes retake applications, schedules candidates, and answers emails) under the Governor’s order.
Prometric is closely monitoring the situation and evaluating options to follow the Governor’s order while meeting the needs of applicants.
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